Cancellation

At GSDoll, we understand that circumstances may change, and we want to make the cancellation and return process as easy and worry-free as possible for you. You can cancel your order before shipment easily. Full or partial refunds will proceed via the original payment method. For the refund percentage, kindly check our Return Policy.

Return

Generally, returns are not accepted for adult products. We prioritize your safety and hygiene, and it's essential to maintain the integrity of our products. However, if you have a valid reason for a return, please ensure that the product is in new and original condition and the package has not been opened and used. Please keep in mind that certain conditions may apply depending on the stage of your order, especially the custom sex doll order. Our customer service team will provide you with all the necessary information and assist you in navigating any potential complexities. We offer a GSDoll Purchase Guarantee for all orders.